HHiring Reality
← Wellhub

Client Success Account Manager

Wellhub
Location
Brazil (Santa Catarina - Hybrid)
Posted
18 days ago
Department
Client Success
What they actually want (must-haves)
  • Previous experience in a client-facing role managing large and complex Enterprise client relationships
  • Proven cross-selling and upselling results in an existing portfolio
  • Strong analytical skills for data-driven decision-making
  • Strong communication skills to engage with senior stakeholders
  • Ability to identify root causes and solve problems creatively
  • Ability to operate independently and manage multiple clients/projects concurrently
What the job really is

As a Client Success Account Manager at Wellhub, you will manage a portfolio of large and complex Enterprise clients, focusing on upselling and cross-selling to drive business results. Your role involves developing sales plans, ensuring contract renewals, and collaborating with clients' HR teams to enhance engagement. You will also analyze data to identify opportunities and provide feedback to improve the client experience.

Benefits
  • Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources
  • Complete emotional wellbeing program with personalized therapy sessions and on-demand content
  • Health, dental, and life insurance
  • Hybrid and remote work options
  • Flexible schedules to align with personal routines
  • Paid time off including vacations after 6 months and additional days based on tenure
Things to weigh
  • No salary listed
  • Hybrid model requires in-person client visits
  • Focus on upselling and cross-selling may involve high performance expectations
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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