HHiring Reality
← Wellhub

Client Success Account Manager

Wellhub
Location
Brazil (São Paulo - Hybrid)
Posted
18 days ago
Department
Client Success
What they actually want (must-haves)
  • Previous experience in a client-facing role managing large and complex Enterprise client relationships
  • Proven cross-selling and upselling results in an existing portfolio
  • Strong analytical skills to support decision-making and client strategy
  • Strong communication skills to engage with senior stakeholders
  • Ability to identify root causes and solve problems creatively and efficiently
  • Ability to operate independently and manage multiple clients/projects concurrently
What the job really is

As a Client Success Account Manager at Wellhub, you will manage a portfolio of large and complex Enterprise clients, focusing on upselling and cross-selling opportunities. Your role involves developing sales plans, ensuring contract renewals, and collaborating with clients' HR and decision-makers to enhance their experience with Wellhub's wellness platform. You will also analyze data to support negotiations and provide product feedback to improve offerings.

Benefits
  • Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources
  • Complete emotional wellbeing program with personalized therapy sessions and on-demand content
  • Health, dental, and life insurance
  • Hybrid and remote work options
  • Flexible schedules that align with team needs and personal routines
  • Paid time off including vacations after 6 months and additional days based on tenure
Things to weigh
  • No salary listed
  • The role requires significant experience in managing large Enterprise accounts
  • The position is hybrid with in-person client visits required
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

Applying to Wellhub?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →