HHiring Reality
← Gyde

Director of Partner Success

Gyde
Location
Austin, Texas, New York City, New York
Posted
26 days ago
Department
Operations
Salary
$175,000-225,000
What they actually want (must-haves)
  • Deep fluency in SQL and Python for data validation, transformation, and one-off scripting
  • Experience building implementation or onboarding functions from scratch
  • Strong operational instincts with a focus on process design and continuous improvement
  • 6–10 years in implementation, onboarding, professional services, or technical customer success in B2B SaaS
  • Experience as the most senior technical resource on a team
  • Excellent people skills and comfort in high-stakes agency relationships
What the job really is

As the Director of Partner Success at Gyde, you will lead the implementation of GydeOS across newly acquired agencies, creating playbooks, training materials, and dashboards to ensure smooth onboarding and operational efficiency. You will also build technical solutions to address agency-specific challenges and serve as a player-coach, supporting your team and managing high-stakes implementations. Your role will involve close collaboration with Product and Engineering to enhance the platform and improve the overall partner experience.

Benefits
  • $175,000-225,000 OTE
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Retirement Plan (e.g., 401K)
  • Parental Leave
Things to weigh
  • Role involves significant technical building and problem-solving, which may require hands-on coding and scripting
  • Expectations for rapid implementation and high-quality outcomes under time pressure
  • The position requires a blend of technical expertise and client-facing skills, which may be challenging for some candidates
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

Applying to Gyde?

See how your résumé matches this role — and tailor it from what actually gets interviews.