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Partner Success Specialist

Gyde
Location
Austin, Texas, New York City, New York
Posted
1 month ago
Department
Operations
Salary
$125,000-145,000
What they actually want (must-haves)
  • 4+ years in a technical, field-facing role such as solutions engineering or technical customer success
  • Comfortable with SQL and Python for data validation and scripting
  • Experience using AI coding tools as part of daily workflow
  • Experience building BI/analytics views to provide visibility into processes
  • Strong client-facing presence
  • Willingness to travel to portfolio agencies during active integrations (~25%)
What the job really is

As a Partner Success Specialist at Gyde, you will be responsible for the technical implementation of the Gyde platform within newly acquired insurance agencies. This involves configuring the system, integrating it with existing CRM tools, and ensuring a smooth transition for agency staff through training and ongoing support. Your role is hands-on and requires quick problem-solving to optimize the deployment process and enhance user adoption of the platform.

Benefits
  • $125,000-145,000 OTE
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Retirement Plan (e.g., 401K)
  • Parental Leave
Things to weigh
  • No specific mention of company culture or team dynamics
  • Role requires a high degree of independence and problem-solving in unstructured environments
  • Success metrics are heavily focused on integration speed and user satisfaction, which may pressure performance
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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