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← Gusto, Inc.

UX Researcher, Quantitative

Gusto, Inc.
Location
Denver, CO - Hybrid; New York, New York, United States; San Francisco, CA - Hybrid
Posted
12 days ago
Department
Design
What they actually want (must-haves)
  • 8+ years of experience leading quantitative UX research
  • Proven track record of influencing strategic product and business decisions at the executive level
  • Deep expertise in survey science, sampling, pricing research, and statistical modeling
  • Experience with AI and LLM evaluation methods, logs analysis, and behavioral analysis
  • Proficient in SQL and Python
  • Experience designing and running usability research at scale
What the job really is

As a UX Researcher at Gusto, you will lead quantitative research initiatives that inform product decisions and strategy. Your role involves developing measurement frameworks, conducting large-scale usability studies, and collaborating with data science to analyze customer behavior. You will also mentor other researchers and promote a culture of evidence-based decision-making within the organization.

Benefits
  • Competitive base pay
  • Benefits
  • Equity (RSUs)
Things to weigh
  • Role involves significant collaboration with senior leadership, which may require navigating complex organizational dynamics
  • Expectations for hybrid work require being in the office 2-3 days per week, which may not suit all candidates
  • No specific mention of additional perks or benefits beyond compensation and equity
Job score3.2/5
Benefits2/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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