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← Gusto, Inc.

Product Designer, Growth Pricing & Revenue Systems

Gusto, Inc.
Location
Denver, CO - Hybrid; New York, New York, United States; San Francisco, CA - Hybrid
Posted
16 days ago
Department
Design
What they actually want (must-haves)
  • 8+ years of product design experience with a strong portfolio of systems-level design, internal tooling, and customer-facing product surfaces
  • Experience working on complex, data-rich products—particularly in B2B SaaS environments with interconnected product offerings
  • Demonstrated success in designing for both internal users and external customers, and the ability to balance their competing needs
  • Fluency in UX best practices, UI design, interaction design, and accessibility standards
  • Strong service design capabilities and a proven ability to map and simplify complex systems across touchpoints and orgs
  • Experience designing for multi-channel systems cohesion—unifying messaging, sequencing, and experience across email, sales, and in-product/AI surfaces
What the job really is

As a Product Designer on Gusto's Growth team, you will focus on designing systems for pricing, packaging, and customer communications across various channels. Your role involves creating cohesive user experiences that enhance customer interactions from acquisition through billing, while collaborating with cross-functional teams to ensure alignment and effectiveness. You will also contribute to internal tools and support the design system to improve overall service delivery.

Benefits
  • Competitive base pay
  • Benefits
  • Equity (RSUs)
Things to weigh
  • Role involves a significant focus on systems-level design which may require navigating complex organizational structures
  • Expectations for hybrid work with in-office days 2-3 times per week depending on location
  • No specific mention of professional development opportunities or training programs
Job score3/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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