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← Gusto, Inc.

Head of Risk and Money Services

Gusto, Inc.
Location
Denver, CO - Hybrid
Posted
16 days ago
Department
Customer Experience
Salary
$170,000 to 215,000
What they actually want (must-haves)
  • 12+ years of industry experience leading financial services operations in banking, payments, money movement, fraud and risk, or related regulated domains
  • 7+ years as a departmental leader running large, multi-disciplinary financial services operations teams
  • Deep expertise in banking and money movement operations including Reg E dispute processing and BSA/AML operational response
  • Hands-on background in fraud and payment risk
  • Experience in consumer financial products
  • Track record of standing up or formalizing regulated financial functions
What the job really is

As the Head of Risk and Money Services at Gusto, you will oversee critical customer-facing functions related to financial services, including fraud operations, dispute resolution, and consumer banking products. This role involves leading a multi-disciplinary team, making high-stakes financial decisions, and ensuring compliance with regulatory standards. You will also be responsible for building operational frameworks and driving AI-native transformations within the regulated financial domain.

Benefits
  • Competitive base pay
  • Benefits
  • Equity (RSUs)
Things to weigh
  • No specific mention of remote work flexibility beyond hybrid expectations
  • Cash compensation range provided, but final offer amounts may vary based on experience
  • Role involves high-stakes decision-making with material financial consequences
  • Building a new operational function may involve significant challenges and uncertainties
Job score4.2/5
Benefits2/5
Freshness4/5
Career value5/5
Role clarity5/5
Pay transparency5/5

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