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← Gusto, Inc.

Sales Onboarding Advocate

Gusto, Inc.
Location
Atlanta, GA - Remote; Denver, CO - Hybrid; Phoenix, AZ - Remote
Posted
17 days ago
Department
Sales
What they actually want (must-haves)
  • 1+ years in a high-volume sales or customer service role
  • Experience with cross-selling, upselling, or hitting quotas/KPIs
  • Strong communication skills across phone, email, and chat
  • Customer-focused with a consultative approach
  • Goal-oriented and competitive
  • Adaptability and problem-solving skills
Nice to have
  • Recent graduates with relevant internship or work experience
What the job really is

As a Sales Onboarding Advocate at Gusto, you will assist small business owners with setting up payroll and HR systems, ensuring compliance with state and federal tax guidelines. Your day-to-day tasks will include managing customer interactions, diagnosing technical issues, configuring compliance policies, and using AI tools to streamline workflows. This role serves as an entry point into technical sales, providing opportunities for growth into specialized positions within the company.

Benefits
  • Competitive base pay
  • Benefits
  • Equity (RSUs)
Things to weigh
  • No specific mention of training duration or structure
  • Role involves high-volume customer interactions which may be challenging
  • AI experience is required and will be assessed during the interview process
  • Remote work requires a secure and reliable internet connection
Job score2.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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