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← Gusto, Inc.

Sales Implementation Associate

Gusto, Inc.
Location
Atlanta, GA - Remote; Denver, CO - Hybrid; Phoenix, AZ - Remote
Posted
17 days ago
Department
Sales
What they actually want (must-haves)
  • 1+ years in a high-volume sales or customer service role
  • Experience with cross-selling, upselling, or hitting quotas/KPIs
  • Strong communication skills across phone, email, and chat
  • Eager to learn about tax codes, compliance rules, and payroll processes
  • Customer-focused with a consultative approach
  • Goal-oriented and competitive
What the job really is

As a Sales Implementation Associate at Gusto, you'll engage with small business owners to assist them in setting up payroll and HR systems. Your role will involve troubleshooting issues, ensuring compliance with tax guidelines, managing customer interactions, and identifying opportunities for upselling additional services. This position serves as a foundation for a technical sales career, providing opportunities for growth into specialized roles within the company.

Benefits
  • Competitive base pay
  • Benefits
  • Equity (RSUs)
Things to weigh
  • No specific mention of career advancement timelines or paths beyond initial roles
  • Work from home requires a secure and reliable internet connection
  • Salary range is relatively low for a technical sales role
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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