HHiring Reality
← Guild Garage Group

Customer Service Representative

Guild Garage Group
Location
Gator - Round Rock, TX
Posted
20 days ago
Department
Customer Service
Salary
$21–$23
What they actually want (must-haves)
  • 1+ year of customer service experience
  • Excellent communication & active listening skills
  • Strong organization and multitasking ability
  • A calm, friendly, customer-first attitude
  • Comfort with technology
  • High school diploma or equivalent
Nice to have
  • Experience in home services or tech
  • ServiceTitan experience
What the job really is

As a Customer Service Representative at Gator Garage Doors, you will be the key point of contact for customers, handling incoming calls, emails, and chats with professionalism. Your responsibilities will include scheduling appointments, troubleshooting issues, documenting customer interactions, and recommending services. You will work in a fast-paced environment and collaborate closely with technicians to ensure excellent service delivery.

Benefits
  • Health, Dental & Vision Insurance
  • PTO + Paid Holidays
  • 401(k) with Company Match
  • Employee Discounts
  • Employee Referral Bonuses
  • Career development within a nationwide family of premium home-service brands
Things to weigh
  • Possible 4 Day Work Week for the right candidate
  • Schedule details will be discussed during the interview process
  • All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check
  • Commissioned compensation ranges mentioned but not guaranteed
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

Applying to Guild Garage Group?

See how your résumé matches this role — and tailor it from what actually gets interviews.