HHiring Reality
← Guild Garage Group

Customer Service Representative

Guild Garage Group
Location
A Plus - West Valley City, UT
Posted
23 days ago
Department
Customer Service
Salary
$18-21
What they actually want (must-haves)
  • 1+ year in a customer service role
  • Excellent communication and active listening skills
  • Highly organized with strong time management and multitasking abilities
  • Friendly, adaptable, and calm under pressure
  • High school diploma or equivalent
Nice to have
  • Home services or tech industry experience
  • Familiarity with ServiceTitan
What the job really is

As a Customer Service Representative at A Plus, you will be the primary point of contact for customers, providing support via phone, email, and chat. Your role involves delivering exceptional service, resolving issues, and maintaining organized records of customer interactions while collaborating with technicians and office staff. This position emphasizes a friendly and proactive approach to problem-solving in a team-oriented environment.

Benefits
  • Pay: $18-$21/hour, based on experience
  • Health, Vision, Dental, PTO, Paid Holidays, 401(k) with match
  • Employee discounts on products and services
  • Employee referral program
Things to weigh
  • No specific mention of remote work options
  • Pre-employment background and drug screenings required
  • Commissioned compensation mentioned but not guaranteed
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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