Customer Service Representative

As a Customer Service Representative at Goody Garage Doors, you will be the first point of contact for customers, assisting them with scheduling and service needs over the phone. Your role involves managing a high volume of calls, delivering empathetic support, coordinating with technicians, and maintaining accurate documentation of customer interactions. This position emphasizes a team-focused approach and offers opportunities for career advancement and performance-based incentives.

• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Employee discounts
• Employee referral program
• Recognition and rewards for top performers

• Shifts include rotating weekends as needed
• No specific salary guarantee despite the stated earnings range
• All candidates must undergo background and drug screenings
• Performance-based incentives may vary and are not guaranteed