HHiring Reality
← Guidepoint

Client Success Manager - EMEA

Guidepoint
Location
London, England, United Kingdom
Posted
18 days ago
Department
Insights
What they actually want (must-haves)
  • Bachelors or masters degree from an accredited University
  • 2+ years of professional work experience in B2B product sales for institutional investors
  • Understanding of the institutional investment industry
  • Excellent communication skills
  • Intellectual curiosity and adaptability
  • Ability to work independently and as part of a team
What the job really is

As a Client Success Manager at Guidepoint Insights, you will be the primary advocate for the Insights product among institutional clients, focusing on engagement and revenue growth. Your responsibilities will include developing personalized engagement plans, driving client interaction through outreach, collaborating with the sales team for renewals and upsells, and gathering client feedback to inform product and marketing strategies. This hybrid role requires strong CRM skills and the ability to build relationships with key stakeholders in the institutional investment sector.

Benefits
  • Competitive salary, bonus and benefits
  • Excellent medical coverage through BUPA
  • Excellent professional development opportunities
  • Supportive culture that celebrates and rewards success
  • Monthly Happy Hour, Social Events, Summer Fridays
  • Year-round company sponsored sports and team building events
Things to weigh
  • Hybrid role may require flexibility in work location
  • Focus on institutional clients may limit exposure to other sectors
  • Role involves significant client outreach and engagement efforts
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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