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← Grafana Labs

Manager, Solutions Engineering | AMER | Remote

Grafana Labs
Location
United States (Remote)
Posted
17 days ago
Department
Solutions Engineering (North & South America)
Salary
$234,000 - $278,000
What they actually want (must-haves)
  • 5+ years in the high tech industry in roles such as Developer, Sales Engineer/Architect, Manager
  • Direct experience mentoring, developing people and managing performance
  • Proven ability to own a book of business and exceed quarterly targets
  • Direct experience selling monitoring/data/visualization products
  • Experience in Open Source selling or Cloud first/Product led sales go to market motion
  • Direct experience implementing and/or executing a formal sales methodology
Nice to have
  • Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc)
  • Experience with qualification frameworks like MEDDPICC
What the job really is

As a Manager of Solutions Engineering at Grafana Labs, you will lead a team of Solution Engineers, focusing on customer success and adoption of Grafana products. Your role involves collaborating with sales, marketing, and product management to drive strategies that enhance customer engagement and meet financial targets. You'll also be responsible for mentoring your team and ensuring they effectively support customers through various technical and sales processes.

Benefits
  • 100% Remote work
  • Global culture
  • 30 days of annual leave
  • In-person onboarding
  • Restricted Stock Units (RSUs)
  • Career growth pathways
Things to weigh
  • No specific mention of the tech stack used
  • Vague on the exact nature of the 'community and adoption programs'
  • High expectations for performance management and team leadership
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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