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← Grafana Labs

Staff Product Manager, OpenTelemetry | US | Remote

Grafana Labs
Location
United States (Remote)
Posted
26 days ago
Department
Product Management
What they actually want (must-haves)
  • 5+ years of Product Management experience in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
  • Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
  • Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
  • An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
  • Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
  • A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Nice to have
  • Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
  • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
  • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
  • Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
What the job really is

As a Staff Product Manager for OpenTelemetry at Grafana Labs, you will be responsible for defining the vision and strategy for the OpenTelemetry experience, ensuring users can effectively instrument workloads and send telemetry data to Grafana Cloud. You will collaborate with various teams to create a seamless onboarding and configuration process, troubleshoot issues, and enhance the overall user experience. This role involves significant cross-team collaboration and requires strong communication skills in a fully remote environment.

Benefits
  • 100% Remote, Global Culture
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
  • Transparent Communication – Expect open decision-making and regular company-wide updates
  • Innovation-Driven – Autonomy and support to ship great work and try new things
  • Open Source Roots – Built on community-driven values that shape how we work
  • Empowered Teams – High trust, low ego culture that values outcomes over optics
Things to weigh
  • No specific mention of team size or structure
  • Role involves significant cross-team collaboration, which may require strong interpersonal skills in a remote setting
  • The position may involve navigating complex technical challenges related to OpenTelemetry
  • AI tools will be used in the role, which may impact workflows and processes
Job score3.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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