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← Grafana Labs

Staff Product Manager, OpenTelemetry | Canada | Remote

Grafana Labs
Location
Canada (Remote)
Posted
26 days ago
Department
Product Management
What they actually want (must-haves)
  • 5+ years of Product Management experience in developer tools, observability, infrastructure, or data platforms
  • Strong working knowledge of OpenTelemetry, including SDK instrumentation and Collector pipelines
  • Experience using or building instrumentation systems, agents, or telemetry collectors
  • Understanding of deploying software across Kubernetes, virtual machines, and public cloud environments
  • Experience turning complex onboarding and troubleshooting workflows into clear product experiences
  • Excellent written and verbal communication skills for influencing stakeholders in a remote environment
Nice to have
  • Experience contributing to or building products around the OpenTelemetry or open source observability ecosystem
  • Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
  • Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
  • Experience building product-led onboarding or telemetry-health experiences at scale
What the job really is

As a Staff Product Manager for OpenTelemetry at Grafana Labs, you will define the vision and strategy for the OpenTelemetry experience, ensuring users can effectively instrument workloads and send telemetry data to Grafana Cloud. Your role involves collaborating with various teams to create coherent user experiences, troubleshooting issues, and leveraging AI tools to enhance product development and customer research. You will also engage with the OpenTelemetry ecosystem while focusing on customer activation and outcomes.

Benefits
  • 100% Remote work culture
  • 30 days of annual leave with 3 days reserved for Grafana Shutdown Days
  • Restricted Stock Units (RSUs) for all roles
  • Defined opportunities for career growth
  • Transparent communication and approachable leadership
  • In-person onboarding for new employees
Things to weigh
  • No specific mention of team size or structure
  • The role spans multiple products and engineering teams, which may lead to ambiguity in ownership
  • The position requires strong proactive communication skills due to a fully remote and globally distributed team
Job score3.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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