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Incentive Compensation Systems Manager | Canada | Remote

Grafana Labs
Location
Canada (Remote)
Posted
1 month ago
Department
Finance
Salary
$145,000 - $175,000
What they actually want (must-haves)
  • 5+ years of experience in incentive compensation, sales operations, revenue operations, or a related systems/process improvement role
  • Hands-on SQL experience
  • Experience building automated workflows using tools such as scripting or workflow/RPA platforms
  • Familiarity with CRM systems (e.g., Salesforce), HRIS, data warehouses (e.g., BigQuery), and comp management platforms (e.g., Xactly)
  • Strong communication skills to translate process needs into system requirements
  • Understanding of core compensation mechanics (quotas, accelerators, SPIFFs, payout timing)
Nice to have
  • Experience in a fast-paced technology or SaaS business
  • Experience working in a high-growth SaaS, cloud, or open-source company
  • Proven success working within globally distributed, remote-first organizations
  • Experience building AI skills/agents for automating incentive compensation processes
What the job really is

The Incentive Compensation Systems Manager at Grafana Labs will be responsible for systemizing, automating, and improving commission operations within the Incentive Compensation team. This role involves assessing current processes, designing automated workflows, managing the Xactly ICM platform, and collaborating with various teams to enhance efficiency and accuracy in compensation management. The position requires a blend of technical skills and process improvement expertise in a fast-paced, remote environment.

Benefits
  • Base compensation range of $145,000 - $175,000
  • Restricted Stock Units (RSUs)
  • 30 days of annual leave
  • 3 days reserved for Grafana Shutdown Days
  • 100% remote work culture
  • Career growth pathways
Things to weigh
  • The role involves significant process improvement in a potentially unstructured environment
  • No specific mention of tools or technologies beyond those listed, which may limit exposure to newer technologies
  • The position is highly autonomous, which may not suit everyone
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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