Customer Service Representative

As a Customer Service Representative at Goody Garage Doors, you will be the first point of contact for customers, assisting them with scheduling and service needs over the phone. Your role will involve managing a high volume of calls, providing empathetic support, and communicating effectively with technicians and internal teams to ensure smooth service delivery. You will also document customer interactions and identify opportunities to recommend additional services.

• Starting pay of $17–$25 per hour
• Incentive bonuses based on performance
• Realistic annual earnings of $40,000–$70,000
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match

• No specific mention of remote work options
• The pay range includes a performance-driven component, which may vary
• Candidates must undergo pre-employment background and drug screenings, as well as a motor vehicle record check