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Revenue Architect, Mid Market

Gong.io
Location
Dublin
Posted
20 days ago
Department
Customer Success Managers
What they actually want (must-haves)
  • 3–5+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company
  • Experience managing accounts with multiple internal and customer-side stakeholders
  • Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
  • Excellent communication, negotiation, and presentation skills
  • Data-driven mindset with a focus on delivering measurable outcomes
  • Passion for driving customer outcomes and contributing to a high performing and accountable work culture
What the job really is

As a Mid Market Revenue Architect at Gong, you will partner with mid-sized customers to drive revenue transformation using Gong’s AI Operating System. Your role involves guiding executive stakeholders, mapping customer processes to AI-driven workflows, and executing initiatives that enhance adoption and change management. You will also focus on quantifying business outcomes and managing renewals and expansions while collaborating with internal teams to ensure a positive customer experience.

Things to weigh
  • No specific salary or benefits details provided
  • Role requires navigating ambiguity and change, which may not suit everyone
  • Emphasis on collaboration and a growth mindset may require adaptability
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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