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← Gong.io

IX Mid Market Revenue Architect

Gong.io
Location
Austin | Chicago | New York City | Salt Lake City | San Francisco
Posted
24 days ago
Department
Customer Success Managers
Salary
$119,000- $172,000
What they actually want (must-haves)
  • 4–8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company
  • Experience working with Financial Services or Healthcare customers, or work experience in those industries
  • Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
  • Excellent communication, negotiation, and presentation skills
  • Data-driven mindset with a focus on delivering measurable outcomes
Nice to have
  • Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
  • Passion for driving customer outcomes and contributing to a high performing and accountable work culture
  • Self-starter who excels in high paced environments and thrives in change and ambiguity
  • Growth mindset and pride in being coachable
  • Values collaboration and winning together
What the job really is

As a Mid Market Revenue Architect at Gong, you will partner with mid-sized customers, particularly in the Financial Services and Healthcare sectors, to drive revenue transformation using Gong's AI Operating System. Your role involves guiding executive stakeholders, architecting workflows, and executing change management strategies to ensure the effective adoption of Gong's solutions, ultimately aiming for measurable business outcomes and customer success.

Benefits
  • Medical, dental, and vision plans
  • Wellbeing Fund - flexible wellness stipend
  • Mental Health benefits with covered therapy and coaching
  • 401(k) program
  • Education & learning stipend
  • Flexible vacation time
Things to weigh
  • Annual OTE range is broad ($119,000 - $172,000) and may vary by location
  • Compensation structure includes base, incentive, bonus, and equity, which may be complex
  • Role involves working in a 'startup within a startup' environment, which may entail ambiguity and rapid change
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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