Senior Manager, Strategic Accounts Customer Success Managers

The Senior Manager, Strategic Accounts Customer Success Managers will lead a team of 6-9 Customer Success Managers focused on high-value, complex accounts. This role involves developing strategies for client retention and upselling, leveraging data to drive decision-making, and collaborating with various departments to ensure customer success. The position emphasizes building strong relationships with clients, particularly C-level executives, to achieve their business objectives through Motive's solutions.

• No salary listed
• Remote position may require occasional in-person meetings at global offices
• Focus on high-complexity accounts may entail significant challenges
• Emphasis on data-driven decision-making may require strong analytical skills