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← Golden State

Manager, Ticket Sales and Service (SCW)

Golden State
Location
Santa Cruz, CA
Posted
1 month ago
Department
Ticket Sales
What they actually want (must-haves)
  • Bachelor's degree or equivalent experience
  • 4+ years of experience in ticket sales
  • Proficiency in Microsoft Office Suite/Google Workspace, Arctics, and Salesforce CRM
  • Strong leadership, mentoring, collaboration and relationship-building skills
  • Consistent track record handling a budget and driving sales revenues
  • Excellent written, verbal and interpersonal communication skills
What the job really is

The Manager of Ticket Sales and Service at the Santa Cruz Warriors will lead the Ticket Sales and Service Department, focusing on revenue growth and enhancing the fan experience through strategic ticket sales initiatives. Responsibilities include managing a team, overseeing sales strategies for season tickets and mini-plans, and collaborating with leadership on marketing and sales operations. The role also involves developing training programs and maintaining relationships with ticket holders and external event sales.

Benefits
  • $72,500 Per Year + Commission + Bonus
  • Comprehensive Medical, Dental and Vision benefits for employees and dependents
  • Employer 401K match
  • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
  • Warriors home tickets, team store discount and more!
Things to weigh
  • The role requires a significant commitment of evenings and weekends.
  • The physical demand of lifting up to 40 lbs may be a consideration for some candidates.
Job score2.8/5
Benefits3/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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