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← GoCardless

KYC Specialist

GoCardless
Location
Riga, Latvia
Posted
1 month ago
Department
Operations
What they actually want (must-haves)
  • Verbal fluency in English
  • Previous experience in KYC or AML
  • Detail-oriented
  • Ability to work efficiently in a fast-paced environment
  • Strong customer service focus
  • Comfortable working with internal stakeholders at all levels
Nice to have
  • Prior experience using tools like Zendesk, Looker, Lexis Nexis
What the job really is

As a KYC Specialist at GoCardless, you will be responsible for onboarding and verifying new customers, conducting due diligence reviews, and ensuring compliance with relevant regulations. You will also handle escalations related to compliance issues and collaborate with various teams to enhance the customer onboarding experience. The role requires strong communication skills and attention to detail, as well as the ability to work efficiently in a fast-paced environment.

Benefits
  • Wellbeing support and medical cover
  • Work away scheme for up to 90 days
  • Adaptive Working for flexible schedules
  • Parental leave
  • Annual learning budget
  • Generous holiday allowance, 3 annual volunteer days, and 4 wellness days
Things to weigh
  • Base salary range is between 18,400 EUR - 27,600 EUR, with initial offers typically between 18,400 EUR - 23,000 EUR until performance is assessed
  • Rotational shift schedule after onboarding may impact work-life balance
Job score2.4/5
Benefits3/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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