Regional HR Service Delivery Manager (LATAM)

Globalli

Location

Brazil, Mexico, Colombia

Posted

27 days ago

Department

Operations

What they actually want (must-haves)

5+ years of proven HR service delivery experience managing multi-country or regional HR operations in a high-growth or startup environment
Strong communication skills with the ability to explain complex information clearly across formats
Hands-on experience building and scaling a team and its supporting infrastructure (SOPs, knowledge base) in a fast-growing environment
Working knowledge of global HR rules and regulations, with the ability to apply them to client-specific and cross-border cases
Comfortable working remotely and independently in a fast-paced, evolving environment
Client-Centric Approach: Experience supporting high-touch enterprise accounts and managing escalations with professionalism

Nice to have

Multilingual capabilities (English required; additional languages a plus)

What the job really is

The Regional HR Service Delivery Manager will oversee HR service delivery operations across Brazil, Mexico, and Colombia, ensuring timely resolution of HR tickets and inquiries. This role involves building a regional team, establishing operational procedures, and collaborating with various departments to enhance HR services while maintaining compliance with local and global regulations.

Things to weigh

Role involves managing HR service delivery across multiple countries, which may require navigating complex regulatory environments
No specific salary or benefits mentioned in the posting
Position requires a high degree of independence and adaptability in a fast-paced environment

Job score2.8/5

Benefits1/5

Freshness4/5

Career value4/5

Role clarity5/5

Pay transparency0/5

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