HHiring Reality
← Gigs

Head of Operations

Gigs
Location
San Francisco
Posted
2 months ago
Department
Business Operations
What they actually want (must-haves)
  • Experience building operational infrastructure at a high-growth startup or scaleup, ideally through a 250+ person scaling phase
  • Ability to run real operations and think strategically about business direction
  • Experience owning a cross-functional process with clear handoffs and follow-through
  • Strong planning and process instincts
  • Analytical skills to define metrics and build reporting independently
  • Ability to set pace and raise the bar for team performance
Nice to have
  • Exposure to international expansion, market launches, multi-jurisdiction operations, telecom, payments, or API-first infrastructure
What the job really is

As the Head of Operations at Gigs, you will oversee the entire process from signed contracts to live revenue, ensuring that launches are efficient and repeatable. You will also manage the company's operational cadence, including planning cycles and business reviews, while setting operational standards across various functional teams. Additionally, you will lead the Business Operations team, focusing on expansion operations, AI integration, and high-priority cross-functional projects.

Benefits
  • Competitive compensation and stock options
  • Stipends for home office or work setup
  • Budget for learning and development
  • Free phone and international data plan
Things to weigh
  • No specific mention of remote work policies beyond flexibility for focused work
  • Role involves significant responsibility and ownership, which may lead to high pressure
  • Company culture emphasizes in-person collaboration, which may not suit all candidates
Job score2.6/5
Benefits2/5
Freshness1/5
Career value5/5
Role clarity5/5
Pay transparency0/5

Applying to Gigs?

See how your résumé matches this role — and tailor it from what actually gets interviews.

Calculate resume scoreGenerate resume to apply
Job Link →