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← Built Technologies

Marketplace Operations Manager

Built Technologies
Location
Nashville (Hybrid)
Posted
19 days ago
Department
Strategy & Business Operations
Salary
$120,000 - $140,000
What they actually want (must-haves)
  • 5+ years of experience in business operations, pricing/commercial strategy, or strategic finance
  • Experience at a marketplace, fintech, or B2B SaaS company
  • Demonstrated experience designing pricing models, commercial frameworks, or margin-management systems
  • Strong quantitative and analytical skills
  • Experience with data visualization tools such as Sigma, Looker, or Tableau
  • Track record partnering with senior stakeholders on commercial decisions with real P&L impact
Nice to have
  • Familiarity with construction finance, lending, or real estate
What the job really is

As the Marketplace Operations Manager at Built, you will oversee the operational backbone of the marketplace, focusing on pricing, margin performance, and vendor quality. Your role involves designing pricing frameworks, monitoring supply-demand balance, and standardizing processes for new service launches. You will collaborate closely with various teams, including Product, Finance, and Vendor Operations, while having the opportunity to build and lead a team as the marketplace scales.

Benefits
  • Competitive benefits including uncapped vacation, health, dental, and vision insurance, and 401(k)
  • Robust compensation package including base salary and equity
  • Flexible working hours, paid family leave, ERGs, and mentorship opportunities
  • Learning grant program to support ongoing professional development
  • Weekly team lunches and a well-stocked kitchen at our Nashville office
Things to weigh
  • Role involves significant ownership and autonomy, which may be challenging for some candidates
  • Position requires building frameworks from scratch, indicating potential ambiguity in initial responsibilities
  • Travel to Nashville office required at least twice per year for company gatherings
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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