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Senior Manager, Expert Content Business Operations

GLG
Location
New York
Posted
16 days ago
Department
Content
What they actually want (must-haves)
  • 7+ years of experience in business operations, product operations, program management, or content/platform operations
  • Background in financial services, financial information, or research and data products
  • Strong analytical skills, including experience building reporting processes and tracking business performance
  • Experience managing and developing team members across regions or time zones
  • Strong operating judgment managing cross-functional work with Product, Engineering, Data, Commercial, and senior stakeholders
  • Practical fluency with AI and LLM tools
Nice to have
  • Experience with expert networks, expert research platforms, or other primary-research businesses
  • Experience with content distribution, API/data feed concepts, entitlements, or third-party platform partnerships
  • Familiarity with BI/reporting tools such as Looker or equivalent
  • Track record of improving operational processes and reporting infrastructure
What the job really is

The Senior Manager, Expert Content Business Operations at GLG will lead the business operations for the Expert Content Library, focusing on growth and performance visibility. Daily responsibilities include managing a team, coordinating with various departments, and overseeing reporting and insights related to content performance. The role also involves supporting client-facing demos and ensuring effective communication across technical and commercial stakeholders.

Benefits
  • Comprehensive medical, dental and vision coverage effective on your first day
  • Flexible paid time off with no pre-determined limits on vacation time, plus 10 company holidays
  • 401(k) and Roth 401(k) plans with employer match
  • Tuition reimbursement program for eligible courses
  • Paid parental leave, adoption and surrogacy reimbursement
  • Free wellbeing support and long-term therapy assistance
Things to weigh
  • No specific mention of remote work options or flexibility in work location
  • The role requires strong cross-functional collaboration, which may involve complex stakeholder management
  • The compensation range is broad, indicating variability based on individual qualifications
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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