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← Genius Sports

Sportstech Technical Support Team Lead

Genius Sports
Location
Tallinn, Harjumaa, Estonia
Posted
19 days ago
Department
Operations
What they actually want (must-haves)
  • Strong people leadership skills
  • Incident management experience
  • Stakeholder communication skills
  • Experience in support operations
  • Experience in sports technology
  • Ability to manage daily team operations
Nice to have
  • Experience scaling or transforming support operations
  • Experience leading or mentoring a technical support team
  • Understanding of sports and sports technology
What the job really is

As a Sportstech Technical Support Team Lead, you will oversee the technical support team, ensuring service stability and operational performance. Your daily tasks will include managing team operations, acting as the escalation point for major incidents, coaching team members, and improving processes. Strong leadership and communication skills are essential as you will also build relationships with stakeholders across the business.

Benefits
  • Monthly salary ranging from €2800 to €3600 gross
  • Eligible for Genius Sports Group's benefits plan
  • Commitment to employee wellbeing
  • Opportunities for skill and career growth
  • Hybrid working models based on role and location
Things to weigh
  • No specific technologies or tools mentioned in the posting
  • Salary range provided but no details on specific benefits
  • 'Office-first' culture may not suit those preferring fully remote work
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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