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← Genius Sports

Delivery Manager - Customer Operations

Genius Sports
Location
London, England, United Kingdom
Posted
1 month ago
Department
Operations
What they actually want (must-haves)
  • Bachelor's degree in Business, Engineering, Information Technology, Project Management, or a related field, or equivalent practical experience
  • 5+ years of experience managing complex customer implementations, technical deployments, or operational delivery within a customer-facing environment
  • Demonstrated experience leading multiple concurrent customer engagements and cross-functional initiatives
  • Strong customer-facing experience, including executive stakeholder management
  • Strong understanding and ability to apply project management methodologies
  • Proven experience managing project plans, risks, issues, dependencies, and delivery governance
Nice to have
  • Experience within sports technology, broadcast technology, SaaS, media, or enterprise software
  • Project Management certification (PMP, PRINCE2, Agile, or equivalent)
What the job really is

The Delivery Manager at Genius Sports is responsible for overseeing the entire customer delivery lifecycle, from planning and executing implementations to ensuring ongoing operational success. This role involves coordinating cross-functional teams, managing project timelines and budgets, and resolving any operational issues that arise during service delivery. The Delivery Manager also leads seasonal readiness activities and ensures that customer requirements are consistently met throughout the partnership.

Things to weigh
  • No specific salary listed
  • The role requires managing complex customer implementations, which may involve high pressure and tight deadlines
  • Experience with specific project management tools is required, which may limit candidates who are not familiar with them
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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