The IT End-User Support Technician role involves providing internal support for hardware, software, and networking solutions to employees in a Fortune 100 food and beverage manufacturing company. The technician will handle help desk and onsite support, manage incidents and requests in ServiceNow, and perform troubleshooting for various devices and systems, including laptops, printers, and mobile devices. The position requires strong communication skills and the ability to work both independently and as part of a team.
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