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← Freenow by Lyft

Senior CRM Technology Manager (F/M/D)

Freenow by Lyft
Location
Barcelona, Spain
Posted
27 days ago
Department
Marketing
What they actually want (must-haves)
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field
  • Minimum 3+ years of multi-country CRM experience, ideally in ride-hailing, mobility, or food delivery
  • Hands-on experience configuring, customizing and optimizing CRM platforms, particularly Braze
  • Proficiency in SQL, HTML, CSS, and JavaScript for CRM automation and customization
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Experience with API integrations and understanding of data structures and microservices
Nice to have
  • Experience in lifecycle marketing or product management
What the job really is

As a Senior CRM Technology Manager, you will lead the implementation and optimization of the CRM platform across multiple markets, collaborating with various teams to enhance customer engagement through data-driven marketing solutions. Your responsibilities will include managing CRM infrastructure, ensuring data quality, troubleshooting performance issues, and developing technical solutions using SQL, HTML, CSS, and JavaScript. You will also analyze CRM data for insights and manage technical vendors.

Benefits
  • Flexible working arrangements
  • LinkedIn Learning
  • Sabbatical & special leave policies
  • WeRoad partnership
  • Birthday, 24th + 31st December off
  • Short term EU work policy
Things to weigh
  • No salary listed
  • Experience in ride-hailing or mobility preferred but not mandatory
  • Dynamic and ever-changing environment may require adaptability
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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