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← FreedomCare

Copy of Field Care Specialist I (Kansas City, MO / Field-based)

FreedomCare
Location
Kansas City, MO
Posted
16 days ago
Department
State Operations: MO
What they actually want (must-haves)
  • 1+ years of experience in field-based roles
  • Excellent written and verbal communication skills
  • Excellent time management, critical thinking, and active listening skills; adept at multitasking
  • Must have poise and patience when dealing with customers
  • Demonstrates a high level of empathy and emotional intelligence
  • Own reliable transportation and ability to travel every day
Nice to have
  • Skilled in building strong rapport to effectively communicate with, guide, educate, and support members and caregivers
  • Previous medical field experience and/or case management, a plus
  • Able to exercise independent judgment and proactively raise issues or emerging trends
  • Strong problem-solving abilities, with the capacity to recognize issues and escalate appropriately
  • Proficient in navigating computer software and mobile applications; experience with Salesforce and DocuSign is a plus
What the job really is

As a Field Care Specialist I at FreedomCare, you will travel throughout the Kansas City area to manage a caseload of patients, ensuring they receive the necessary care and support. Your daily responsibilities include conducting home visits, addressing patient inquiries, collaborating with Care Coordinators, and maintaining compliance documentation. This role emphasizes excellent communication, multitasking, and a positive attitude while providing a seamless customer service experience.

Benefits
  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities to grow your career
Things to weigh
  • Frequent travel required within the Kansas City area
  • Role involves managing a caseload and compliance documentation, which may be demanding
  • Base pay range is specified, but actual compensation may vary based on multiple factors
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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