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← FreedomCare

Launch Specialist (Hybrid Southfield, MI)

FreedomCare
Location
Southfield, MI
Posted
18 days ago
Department
State Operations: MI
What they actually want (must-haves)
  • A minimum of 2+ years in a consumer facing position handling high call volumes
  • Examples of identifying process enhancements & improvements
  • Strong understanding of compliance with healthcare regulations and privacy laws (such as HIPAA)
  • Proactive attitude towards optimization, innovation, and efficiency
  • Strong critical thinking and problem-solving skills
  • Proven track record building relationships quickly with a variety of stakeholders
What the job really is

The Launch Specialist I at FreedomCare will implement standardized intake processes for new states and share best practices across the organization. This role involves documenting processes, training staff, and managing the onboarding of caregivers and patients, often handling multiple states simultaneously. The specialist will work closely with the Launch team to ensure smooth operations and compliance with healthcare regulations.

Benefits
  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities
Things to weigh
  • Hybrid position with 3 days in-office and 2 days remote
  • Role requires a high degree of autonomy with much work done unassisted
  • Base pay range is between $22.00 and $25.00 an hour, with compensation dependent on various factors
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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