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← FreedomCare

Field Care Specialist I

FreedomCare
Location
Philadelphia, PA
Posted
19 days ago
Department
State Operations: PA
What they actually want (must-haves)
  • 1+ years of experience in field-based roles
  • Capable of assessing patient health risks and identifying potential hazards within the home environment
  • Motivation to meet and/or exceed case management targets or metrics
  • Excellent written and verbal communication skills
  • Excellent time management, critical thinking, and active listening skills; adept at multitasking
  • Must have poise and patience when dealing with customers
Nice to have
  • Skilled in building strong rapport to effectively communicate with, guide, educate, and support members and caregivers
  • Previous medical field experience and/or case management, a plus
  • Able to exercise independent judgment and proactively raise issues or emerging trends
  • Strong problem-solving abilities, with the capacity to recognize issues and escalate appropriately
  • Proficient in navigating computer software and mobile applications; experience with Salesforce and DocuSign is a plus
What the job really is

The Field Care Specialist I at FreedomCare is responsible for managing a caseload of patients, ensuring they receive the necessary care and support. This role involves frequent travel within the Philadelphia area, conducting home visits, and collaborating with Care Coordinators to schedule visits and address patient inquiries. The position requires strong communication skills and the ability to multitask while providing excellent customer service.

Benefits
  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Fun company events
  • Ongoing learning opportunities to grow your career
Things to weigh
  • Frequent travel required within the Philadelphia area
  • Role involves direct patient interaction and home visits
  • Base pay range is specified, but actual compensation may vary based on multiple factors
Job score3/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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