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← FOSSA

Sr. Strategic Customer Success Engineer - Central US

FOSSA
Location
Remote- Central US
Posted
1 month ago
Department
Customer Success
Salary
$200,000 - $240,000
What they actually want (must-haves)
  • Strong technical acumen in customer engagement
  • Proven ability to write and maintain scripts (bash, Python, Perl, etc.)
  • Experience with planning complex technical rollouts
  • Working knowledge of threat modeling in software architecture
  • Ability to partner with internal teams to reproduce product defects and coordinate escalations
  • Desire to thrive in a fast-growing startup environment
Nice to have
  • Previous experience as a Technical Consulting Engineer, Sales Engineer or Solutions Architect
  • Hands-on Open Source Software (OSS) license compliance consulting experience for M&A
  • Experience with private SaaS and on-prem SaaS
  • Prior open source software contributor experience
  • Working understanding of different open source licensing frameworks
What the job really is

As a Sr. Strategic Customer Success Engineer at FOSSA, you will engage with customers to help them navigate technical challenges related to open source software compliance and security. Your role involves leading consulting engagements, providing technical ownership, and collaborating with various stakeholders to drive successful outcomes. You will also be responsible for writing technical documentation and maintaining scripts, while fostering relationships with customers and internal teams.

Benefits
  • Amazing team culture and environment
  • Named by Built In as Best Start-up to work for 2024, 2025, 2026 and Forbes 2022
  • Competitive salary and equity package
  • Unlimited PTO
  • Annual cash compensation range of $200,000 - $240,000 OTE USD
Things to weigh
  • The role involves navigating ambiguity and technical challenges, which may not suit everyone
  • The company is in a fast-growing startup environment, which can be demanding
  • No specific mention of remote work policies beyond being remote in Central US
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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