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Revenue Operations Manager

Forward
Location
Santa Clara, CA
Posted
20 days ago
Department
Sales Operations
Salary
$175,000-$200
What they actually want (must-haves)
  • 5-7 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations at a B2B software company
  • Experience at a growth-stage (Series B-D) tech company
  • Familiarity with CRM platforms (e.g. Salesforce) and CS platforms (e.g., Gainsight, Vitally)
  • Experience supporting both new business sales motions and post-sale expansions motions
  • Proven ability to build clean, reliable reporting and dashboards
  • Strong AI and modeling skills
What the job really is

The Revenue Operations Manager at Forward will connect the Sales and Customer Success teams, ensuring a seamless revenue lifecycle from customer acquisition to renewal and expansion. This role involves designing processes, improving the GTM tech stack, and delivering data analysis to support business decisions. The focus will initially be on driving customer adoption and retention, requiring collaboration with leadership across various departments.

Benefits
  • Expected base pay range of $175,000-$200,000 per year
Things to weigh
  • Focus on fixing broken processes rather than just documenting them
  • Role involves significant cross-functional collaboration
  • No specific mention of remote work or flexible hours
Job score3.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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