HHiring Reality
← Formlabs

Technical Support Specialist - German speaking

Formlabs
Location
Budapest, Hungary
Posted
16 days ago
Department
Global Services
What they actually want (must-haves)
  • Business-fluent in written and spoken German and English
  • Ability to quickly resolve technical issues
  • Exceptional writing skills with proper spelling and grammar
  • Comfortable speaking on the phone
  • Enjoy connecting with people and being a great listener
Nice to have
  • Passion for 3D printing and emerging technologies
  • Experience in a fast-growing startup environment
What the job really is

As a Technical Support Specialist at Formlabs, you will assist customers, distributors, and resellers in the EMEA region with technical and business inquiries via phone, email, or chat. Your role will involve educating users about Formlabs printers, resolving technical issues, and collaborating with the engineering team to enhance customer service. This position requires proficiency in German and English and a passion for 3D printing technology.

Benefits
  • Hybrid work
  • Catered lunch at the office 3 days per week
  • Private health insurance with Medicare (Blue package + hospital coverage)
  • A monthly or quarterly public transportation pass for Budapest
  • Shares in the company
  • Free beverages and snacks at the office
Things to weigh
  • No specific salary information provided
  • Role involves customer service and technical support, may not focus on advanced technical skills
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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