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← Formic

IT & Workplace Operations Lead

Formic
Location
Chicago, IL || Bolingbrook, IL
Posted
6 days ago
Department
People
What they actually want (must-haves)
  • 3-7 years of experience in IT operations, systems administration, technical support, security operations, or technical operations
  • Hands-on experience with Mac and Windows environments
  • Experience with endpoint management, identity and access, and SaaS administration
  • Ability to automate work using scripting, APIs, AI agents, integrations, or low-code/no-code tools
  • Strong curiosity about technology and ability to learn new systems quickly
  • Organized, responsive, and capable of following through to completion
Nice to have
  • Experience working in a startup or physical operating environment
  • Administered Google Workspace, MDM/RMM, EDR, or identity systems
  • Supported SOC 2 or managed an MSP
  • Experience with office networking or physical-security systems
  • Built scripts, bots, internal tools, integrations, or AI agents
What the job really is

The IT & Workplace Operations Lead at Formic is responsible for managing the day-to-day technology experience for employees, including IT support, onboarding, and office technology management. This role involves troubleshooting issues, maintaining hardware inventory, and ensuring the Bolingbrook office is organized and functional. Additionally, the position emphasizes the use of AI to automate processes and improve workplace operations.

Things to weigh
  • No salary listed
  • Role involves both IT and workplace management responsibilities
  • Emphasis on using AI and automation may require continuous learning and adaptation
  • Hands-on troubleshooting required, which may not suit all candidates
Job score3/5
Benefits1/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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