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← Formic

Robotics Field Service Engineer

Formic
Location
Chicago, IL || Bolingbrook, IL
Posted
19 days ago
Department
Fleet Operations
Salary
$29–$44
What they actually want (must-haves)
  • 3+ years of hands-on field service experience supporting robotic or industrial automation systems
  • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with local travel up to 80% and overnight travel up to 50%
  • Clear written and verbal communicator capable of producing structured service documentation
Nice to have
  • Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
  • Prior customer-facing field experience
  • Spanish language proficiency
What the job really is

As a Robotics Field Service Engineer at Formic, you will be responsible for maintaining and troubleshooting robotic manufacturing cells in live factory environments. Your role includes performing preventative and corrective maintenance, diagnosing issues, and providing technical support to customers. You will also document service activities and collaborate with various stakeholders to ensure optimal system performance and customer satisfaction.

Benefits
  • Equity in Formic: Participate in our stock option program
  • Competitive & Uncapped Commission Structure
  • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance
  • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Things to weigh
  • Role involves significant travel (up to 80% local and 50% overnight) which may impact work-life balance
  • Position is hands-on and high-accountability in uptime-critical environments
  • Hourly pay structure may lead to variable total earnings based on hours worked
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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