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← Formic

Robotics Field Service Engineer

Formic
Location
San Francisco, CA || Oakland, CA
Posted
19 days ago
Department
Fleet Operations
Salary
$29–$44
What they actually want (must-haves)
  • 3+ years of hands-on field service experience supporting robotic or industrial automation systems
  • Strong troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with local travel up to 80% and overnight travel up to 50%
  • Clear written and verbal communicator capable of producing structured service documentation
Nice to have
  • Experience with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
  • Prior customer-facing field experience
  • Spanish language proficiency
What the job really is

As a Robotics Field Service Engineer at Formic, you will be responsible for the technical ownership of deployed robotic systems in manufacturing environments. Your daily tasks will include diagnosing failures, performing maintenance, providing technical support, and ensuring system reliability while maintaining strong relationships with customers. This role requires hands-on troubleshooting skills and adherence to safety standards in uptime-critical settings.

Benefits
  • Equity in Formic: Participate in our stock option program
  • Competitive & Uncapped Commission Structure
  • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance
  • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Things to weigh
  • Role involves significant travel (up to 80% local and 50% overnight) which may impact work-life balance
  • The position is hands-on and requires calm execution during production interruptions, which may be stressful
  • Compensation is hourly with a range of $29–$44, and total earnings can vary significantly based on hours worked, which may lead to income variability
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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