HHiring Reality
← Formic

Robotics Field Service Technician

Formic
Location
San Francisco, CA || Oakland, CA
Posted
23 days ago
Department
Fleet Operations
Salary
$29–$32
What they actually want (must-haves)
  • 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems
  • Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with local travel up to 80% and overnight travel up to 50%
  • Clear written and verbal communicator capable of producing structured service documentation
Nice to have
  • Experience working hands-on with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
  • Prior customer-facing field experience
  • Spanish language proficiency
What the job really is

As a Robotics Field Service Technician at Formic, you will work hands-on within manufacturing environments to execute preventive maintenance and corrective repairs on robotic systems. Your role involves troubleshooting, providing technical support, and ensuring operational performance while adhering to safety standards. You will also document service activities and build relationships with customer personnel to enhance system reliability and customer satisfaction.

Benefits
  • Equity in Formic: Participate in our stock option program
  • Competitive & Uncapped Commission Structure
  • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance with 99% of employee premiums covered
  • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability, all 100% employer-paid
  • Employee Assistance Program (EAP): Fully funded by Formic
  • Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Things to weigh
  • Role involves significant travel, which may impact work-life balance
  • Position requires strict adherence to safety standards in uptime-critical environments
  • Job responsibilities include both technical and customer-facing elements, which may require strong interpersonal skills
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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