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← Formic

Robotics Field Service Technician

Formic
Location
Madison, WI
Posted
23 days ago
Department
Fleet Operations
Salary
$29–$32
What they actually want (must-haves)
  • 2+ years of hands-on field service or maintenance experience supporting robotic or industrial automation systems
  • Solid troubleshooting skills across electrical, mechanical, PLC, or robotic control systems
  • Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
  • Experience using CMMS platforms to track and report maintenance activity
  • Comfortable with local travel up to 80% and overnight travel up to 50%
  • Clear written and verbal communicator capable of producing structured service documentation
Nice to have
  • Experience working hands-on with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots
  • Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
  • Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
  • Prior customer-facing field experience
  • Spanish language proficiency
What the job really is

As a Robotics Field Service Technician at Formic, you will be responsible for executing preventive maintenance and corrective repairs on robotic systems in manufacturing environments. Your role involves troubleshooting, providing technical support to customers, logging service activities, and ensuring adherence to safety standards. You will work closely with engineering and senior staff to enhance system reliability and customer satisfaction.

Benefits
  • Equity in Formic: Participate in our stock option program
  • Competitive & Uncapped Commission Structure
  • Comprehensive Healthcare Coverage: Medical, dental, and vision insurance
  • Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability
  • Employee Assistance Program (EAP)
  • Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Things to weigh
  • Role involves significant travel (up to 80% local and 50% overnight) which may impact work-life balance
  • Position requires strict adherence to safety standards and procedures, which may be stressful in uptime-critical environments
  • Job is hourly with a pay range of $29–$32 per hour, with total annualized earnings dependent on hours worked, which may vary due to the nature of field service work
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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