HHiring Reality
← FormativGroup

Salesforce QA - ServiceCloud Voice and Amazon Connect

FormativGroup
Location
Remote/United States - Full - Time
Posted
23 days ago
Department
5110-Consulting
What they actually want (must-haves)
  • 5+ years of experience in Salesforce QA, Quality Engineering, or Salesforce testing roles within enterprise environments
  • Proven experience supporting Contact Center, Service Cloud Voice, and Amazon Connect Salesforce implementations
  • Extensive experience building and executing automated test scripts using test automation tools
  • Hands-on experience testing Salesforce platforms including Service Cloud Voice, Service Cloud, Experience Cloud, Lightning Experience, Salesforce Flows, and declarative automation
  • Strong understanding of Amazon Connect
  • Strong understanding of Salesforce platform functionality, security models, user roles, profiles, and sharing architecture
What the job really is

The Salesforce QA role focuses on ensuring the quality of Salesforce Service Cloud Voice, Amazon Connect, and related platforms by designing and executing test strategies. Responsibilities include functional and regression testing, collaborating with various teams, and maintaining automated testing frameworks. The position requires strong experience in Salesforce QA and hands-on exposure to relevant technologies.

Benefits
  • Comprehensive benefits package including medical, dental, vision, 401(k), paid time off
  • Discretionary bonuses, commissions, or other incentive programs
Things to weigh
  • No salary listed, but an estimated compensation range of $115,000 — $155,000 is provided
  • Remote role with specific state residency requirements for candidates
  • Company cannot sponsor employment visas now or in the future
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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