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← Fora Financial

IT Infrastructure Engineer

Fora Financial
Location
New York, NY
Posted
23 days ago
Department
Technology
Salary
$100,000-$110,000
What they actually want (must-haves)
  • Bachelor’s degree or equivalent experience
  • 5 – 7 years of experience in support and support management
  • Solid working knowledge of computer hardware, Office 365, Azure, Palo Alto Prisma, and network protocols (layer 1-3)
  • Proficient verbal and written communication skills
  • Strong customer service and problem-solving skills
  • Excellent time management skills
What the job really is

As an IT Infrastructure Engineer, you will support level I technicians with complex issues, collaborate with IT staff on various projects, and manage departmental activities to meet service level agreements. Your role will involve overseeing enterprise computing platforms, maintaining a 24/7 support function, and ensuring excellent customer service through effective communication and problem resolution.

Benefits
  • A good work/life balance
  • Medical, Dental, Vision Coverage
  • 401K Match
  • Life Insurance at No Cost to Employees
  • Generous Time Off Plan Including Rollover Vacation Days
  • Commuter Benefits
Things to weigh
  • No salary listed for roles beyond the stated range
  • Role is not eligible for visa sponsorship
  • The position requires a strong emphasis on customer service and communication skills
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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