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← Foley Hoag LLP

Learning & User Experience Manager

Foley Hoag LLP
Location
Boston Office; New York Office
Posted
20 days ago
Department
Information Technology
Salary
$116,700 to $145,800
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent combination of education and experience
  • 5+ years of experience in technology training, user enablement, learning and development, or a related field within a law firm or professional services environment
  • Experience managing teams and supporting users across a multi-office environment
  • Strong knowledge of Microsoft 365, document management systems (iManage, OpenText), and other enterprise business applications
  • Experience designing and delivering instructor-led, virtual, self-service, and e-learning training programs
  • Demonstrated ability to drive technology adoption, user engagement, change management and continuous improvement initiatives
What the job really is

The Learning and User Experience Manager will lead initiatives focused on technology learning, user experience, and technology adoption within the firm. This role involves collaborating with various stakeholders to understand business needs, developing training programs, and enhancing the overall user experience with technology solutions. The manager will oversee a team dedicated to promoting effective technology use and ensuring users are well-equipped to leverage firm technologies.

Benefits
  • Compensation range is $116,700 to $145,800 commensurate with related experience and qualification
  • Competitive compensation and benefits package
  • Career development, affinity groups, mentorship programs, culture and community-building events.
Things to weigh
  • No specific mention of remote work flexibility
  • Travel to other offices may be required
  • The role involves significant collaboration across various departments, which may entail navigating complex organizational dynamics.
Job score4/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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