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Application Support Specialist

Flyr
Location
Kraków, Poland
Posted
16 days ago
Department
210 Engineering
What they actually want (must-haves)
  • 2+ years of overall experience in IT
  • Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience)
  • Proven experience in application support, preferably in the airline industry
  • Familiarity with the incident management process
  • Proficiency in troubleshooting and technical problem-solving
  • Excellent communication and interpersonal skills
Nice to have
  • Knowledge of airline industry processes and systems is a plus
  • ITIL or related certifications are advantageous
  • Experience with task orchestration tools (Apache Airflow)
  • Cloud computing platforms experience
  • Experience with observability tools e.g. DataDog
What the job really is

As an Application Support Specialist at FLYR, you will ensure the smooth operation of critical software systems in the airline industry by resolving technical issues and providing support to airline staff and end-users. Your role involves troubleshooting incidents, collaborating with teams to address complex problems, and assisting in software updates while maintaining documentation. This position is dynamic and requires effective communication with both technical and non-technical stakeholders.

Benefits
  • Regular employment contract
  • Equity in Series D startup with high growth potential
  • Complimentary Lunch (in-office)
  • Sports card
  • Medical care
  • Life Insurance
Things to weigh
  • No salary listed
  • On-call duties are required
  • The role requires effective communication with non-technical stakeholders, which may be challenging for some candidates
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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