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← Five9

Telecom Engineer - Voice Deployment

Five9
Location
Porto, Portugal (Hybrid)
Posted
17 days ago
Department
Voice & Infrastructure - Product Engineering
What they actually want (must-haves)
  • Bachelor’s degree in Engineering or a related technical field preferred
  • Minimum of 3 years of experience working on a service provider or enterprise voice network
  • Strong understanding of SIP protocols
  • Hands-on experience with Ribbon SBCs and PSXs highly preferred
  • Proficiency in documenting technical solutions including diagrams and written procedures
  • Strong analytical, organizational, and communication skills
Nice to have
  • Experience with WebRTC is a plus
  • Familiarity with Cisco technologies and CCNA certification is a plus
  • Experience with Ansible or similar automation tools preferred
  • Experience with project planning or coordination is a plus
What the job really is

As a Telecom Engineer on the Voice Deployment team at Five9, you will design and deploy advanced voice technologies while ensuring the reliability and performance of the voice platform. Your role involves collaborating with various teams to introduce new features, driving platform improvements, and analyzing incidents to enhance service quality. Additionally, you will mentor a global team of Voice Engineers and maintain operational standards for deployment efficiency.

Benefits
  • Five9 Shares
  • Bonus Scheme
  • 10% Flexi Benefit
  • Meal Allowance
  • Medical Insurance
  • Life Insurance
Things to weigh
  • Role requires in-office work 3 days a week for local candidates, which may not suit all applicants
  • No specific salary information provided
  • Focus on telecom infrastructure may limit exposure to other areas of technology
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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