HHiring Reality
← Five9

Senior AI Software Engineer - Backend

Five9
Location
India, Bengaluru (Hybrid)
Posted
17 days ago
Department
AI Automation & Architecture
What they actually want (must-haves)
  • 5+ years software development experience
  • Highly proficient in Java - Spring Framework, Spring Boot, and REST API design
  • Hands-on experience building AI-powered products or services, including practical LLM integration
  • Hands-on experience designing and implementing scalable, event-driven microservices
  • Experience with PaaS hosted relational and no-SQL databases
  • Experience with public cloud technologies and tools
Nice to have
  • Reactive programming (rxjava or similar)
  • Experience with large-scale data processing and analytics
  • Familiarity with vibe coding using different AI tools like Claude Code
  • AI skills in speech recognition and natural language processing
  • Experience in contact center software
What the job really is

The Senior AI Software Engineer at Five9 will work on the Voice of Customer (VOC) team, developing scalable backend services and data pipelines that leverage AI technologies to transform customer conversations into actionable insights. The role involves using Java Spring and Spring Boot to create robust microservices, integrating AI and LLM services, and participating in agile development processes while ensuring code ownership and operational reliability.

Things to weigh
  • No salary listed
  • Focus on AI technologies may require continuous learning and adaptation
  • The role emphasizes ownership of code in production, which may involve on-call responsibilities
  • Experience with specific cloud technologies and tools is preferred but not mandatory
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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