HHiring Reality
← First National Bank of America

Bilingual Collector (Part-Time)

First National Bank of America
Location
Lansing, MI
Posted
17 days ago
Department
Collections
What they actually want (must-haves)
  • Bilingual (Spanish/English)
  • Strong communication and customer service skills
  • Ability to handle confidential information and multitask effectively
Nice to have
  • Previous experience in customer service, call center, or financial services
What the job really is

As a Bilingual Collector at First National Bank of America, you will be responsible for contacting borrowers with past-due mortgage accounts, establishing repayment schedules, and facilitating payment receipts. You will utilize your strong communication and customer service skills in a fast-paced environment, working towards departmental delinquency goals while receiving training and support from the team.

Benefits
  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks
Things to weigh
  • No specific salary listed
  • Role involves handling sensitive financial information
  • Training provided, which may appeal to candidates without prior experience
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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