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← First National Bank of America

Bilingual Online Branch Supervisor - 9AM-6PM Shift

First National Bank of America
Location
East Lansing, Michigan
Posted
18 days ago
Department
Branch
What they actually want (must-haves)
  • Bilingual fluency in English and Spanish, both verbal and written
  • Strong knowledge of deposit and consumer lending products
  • Exceptional interpersonal, communication, and leadership skills
  • Prior banking or financial services experience (minimum 1 year)
  • Ability to work in a goal-oriented, team-focused environment
  • Ability to quickly course correct and adapt in a culture of change
Nice to have
  • Experience with Jack Henry preferred
What the job really is

The Bilingual Online Branch Supervisor at First National Bank of America will lead a team of virtual bankers, ensuring exceptional service and sales support for clients in both English and Spanish. Responsibilities include resolving complex account issues, coaching team members to meet performance goals, and ensuring compliance with banking regulations. The role is focused on fostering a high-performance culture while driving growth in deposits and lending.

Benefits
  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
Things to weigh
  • On-site role at East Lansing Headquarters
  • No salary listed
  • Focus on a high-performance culture may imply a demanding work environment
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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